Manually Resetting Passwords - Revision history

Demitri at 17:49, 10 June 2014

2014-06-10T17:49:50Z

2014-02-06T23:49:00Z

2014-02-06T23:48:49Z

2013-11-19T21:27:15Z

2013-11-19T21:26:13Z

2013-11-19T21:24:43Z

2013-11-19T21:24:29Z

2013-01-25T18:56:25Z

2013-01-25T18:55:56Z

2013-01-25T18:55:36Z

← Older revision		Revision as of 17:49, 10 June 2014
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	[[Category:Support]]		[[Category:Support]]
		+
		+	This is an alternate method for resetting passwords, in the event that using the native password reset feature does not work due to improper configuration.

	If an ordinary user has lost/forgotten their password:		If an ordinary user has lost/forgotten their password:

@@ Line 3: / Line 3: @@
 If an ordinary user has lost/forgotten their password:
 # Log in to X2Engine as an administrator
 # Go to the "Users" module by following the link in the top bar.
 # Click on the user, and then click "update"

@@ Line 2: / Line 2: @@
 If an ordinary user has lost/forgotten their password:
-# Log in to X2CRM as an administrator
+# Log in to X2Engine as an administrator
-# Log in as the X2CRM administrator.
+# Log in as the X2Engine administrator.
 # Go to the "Users" module by following the link in the top bar.
 # Click on the user, and then click "update"

@@ Line 17: / Line 17: @@
 # Log into the database.
 # Set the "password" field in the users table to the new MD5 hash on the admin user, i.e. to set it to lowercase "password" for user "admin": <syntaxhighlight lang="mysql">UPDATE x2_users SET password='5f4dcc3b5aa765d61d8327deb882cf99' WHERE username='admin';</syntaxhighlight>
-# If "password" was used as the password, log in immediately as the administrator and change the password to the new password.
+# If "password" was used as the password, log in immediately as the administrator and change the password to something else.

@@ Line 1: / Line 1: @@
 [[Category:Support]]
-These instructions are for the case where the web application's ''administrator's'' password has been lost. If this is not the case, and one can log in to X2CRM as an administrator, changing any user's password can be done as follows:
+If an ordinary user has lost/forgotten their password:
 # Log in as the X2CRM administrator.
 # Go to the "Users" module by following the link in the top bar.
@@ Line 7: / Line 8: @@
 # Enter a new password into the ''Password'' field.
-If, on the other hand, one does not have the administrator password, it can be reset, but requires the following:
+If the web application's ''administrator's'' password has been lost, you will need:
 * Direct access to the database using PHPMyAdmin or some other means
 * (optionally) a software tool for generating MD5 hashes

← Older revision		Revision as of 18:56, 25 January 2013
Line 1:		Line 1:
		+	[[Category:Support]]
		+
	These instructions are for the case where the web application's ''administrator's'' password has been lost. If this is not the case, and one can log in to X2CRM as an administrator, changing any user's password can be done as follows:		These instructions are for the case where the web application's ''administrator's'' password has been lost. If this is not the case, and one can log in to X2CRM as an administrator, changing any user's password can be done as follows:
	# Log in as the X2CRM administrator.		# Log in as the X2CRM administrator.

@@ Line 12: / Line 12: @@
 To reset the password:
 # Come up with a new secure password and make note of it.
-# Generate an MD5 hash of the new password, if an MD5 tool is available. Otherwise, the string <tt>5f4dcc3b5aa765d61d8327deb882cf99</tt> can be used (it is the MD5 digest of "password" in all lower-case).
+# Generate an MD5 hash of the new password, if an MD5 tool is available. Otherwise, the string <tt>5f4dcc3b5aa765d61d8327deb882cf99</tt> can be used (it is the MD5 hash of "password" in all lower-case).
 # Log into the database.
 # Set the "password" field in the users table to the new MD5 hash on the admin user, i.e. to set it to lowercase "password" for user "admin": <syntaxhighlight lang="mysql">UPDATE x2_users SET password='5f4dcc3b5aa765d61d8327deb882cf99' WHERE username='admin';</syntaxhighlight>
 # If "password" was used as the password, log in immediately as the administrator and change the password to the new password.