© 2015 X2Engine Inc.
Difference between revisions of "Known Issues"
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! scope="col" | Description | ! scope="col" | Description | ||
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! scope="col" | Affected Instances | ! scope="col" | Affected Instances | ||
! scope="col" | How to Fix | ! scope="col" | How to Fix | ||
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! scope="row" | PHP error during installation | ! scope="row" | PHP error during installation | ||
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All versions up to 2.2.1 | All versions up to 2.2.1 | ||
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! scope="row" | Update notifications do not work | ! scope="row" | Update notifications do not work | ||
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* Installed at 1.6.1 or earlier and updated to a version in the range 1.6.5 - 2.0 | * Installed at 1.6.1 or earlier and updated to a version in the range 1.6.5 - 2.0 | ||
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! scope="row" | Cannot view or create quotes | ! scope="row" | Cannot view or create quotes | ||
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* Installed at 1.6.1 or earlier and updated to a version in the range 1.6.5 - 1.6.6 | * Installed at 1.6.1 or earlier and updated to a version in the range 1.6.5 - 1.6.6 |
Revision as of 20:54, 11 December 2012
This page is a work in progress. As new common/recurring issues are encountered, they will be addressed here.
Troubleshooting
Description | Affected Instances | How to Fix |
---|---|---|
PHP error during installation |
All versions up to 2.2.1 |
Replace all instances of "mysql_escape_string" with "addslashes" in initialize.php, or simply remove those function calls. Note that if you perform the latter action, you must ensure that the value you put in for "Application Name" and "Administrator Email" must not contain any apostrophes, or the resulting installation will be broken. |
Update notifications do not work |
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Cannot view or create quotes |
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Run the following SQL: Versions earlier than 2.0: INSERT INTO x2_fields (modelName, fieldName, attributeLabel, modified, custom, type, required, readOnly, linkType, searchable, relevance)
VALUES ("Quote", "products", "Products", 0, 0, "varchar", 0, 0, NULL, 0, ""),
("Quote", "existingProducts", "Existing Products", 0, 0, "varchar", 0, 0, NULL, 0, "")
Versions 2.0 and later: INSERT INTO x2_fields (modelName, fieldName, attributeLabel, modified, custom, type, required, readOnly, linkType, searchable, relevance,isVirtual)
VALUES ("Quote", "products", "Products", 0, 0, "varchar", 0, 0, NULL, 0, "", 1),
("Quote", "existingProducts", "Existing Products", 0, 0, "varchar", 0, 0, NULL, 0, "", 1)
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Running Updates Manually
In some cases, it may be desirable to bypass the update notifications and go straight to the updater to check if there is a new version available. To run an update or check for an update manually, log in as the admin user and in the browser's address bar, replace "index.php/site/whatsNew" with "index.php/admin/updater", and hit enter to run the action.